Governance and Change Intelligence in SaaS Implementations

This mini episode explores how flexibility without governance leads to unnecessary customization in SaaS implementations. We discuss how to evaluate “my situation is different” requests, set clear scope and prioritization, and use change intelligence to focus teams on business outcomes instead of preferences.

 

Watch the full episode here: https://youtube.com/live/aSP6jCk3twc?feature=share 

 

Connect with me on LinkedIn https://www.linkedin.com/in/kylercheatham/  Follow me on Instagram https://www.instagram.com/kyler_cheatham_tech/  
Follow me on TikTok https://www.tiktok.com/@kylercheatham  
Connect with The Confluencial https://www.linkedin.com/company/the-confluencial  
Follow The Confluencial on TikTok: https://www.tiktok.com/@the.confluencial