Domain Expertise and Fit-Gap Analysis in Complex SaaS Implementations

This mini episode explores why domain expertise is critical when selecting partners for complex technology initiatives. We discuss how vendors can unintentionally add complexity, why industry-specific processes are often invisible to outsiders, and how weak fit gap analysis leads to late-stage surprises. The conversation highlights the importance of translating business requirements into technical solutions through deep process understanding, especially in asset-intensive and highly specialized industries.

 

Watch the full episode here: https://youtube.com/live/KI-lnkDspKg 

 

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